Privacy Policy

This policy explains what personal data Aspiron Education ("we", "us") collects when you use our website aspironeducation.com — the student app, the test series store and our support chats — why we collect it, and the choices you have. We follow India's Digital Personal Data Protection Act, 2023.

1. Data we collect

When you ask for access or use the student app

• Your name, mobile number, and e-mail address if you give it. If your number is changed, the earlier numbers are kept in your account history.
• Your access code (stored only in a scrambled, one-way form — we cannot read it) and a sign-in token kept on your phone.
• The phones or browsers you sign in from (a device id and a name such as “Android · Chrome”), so that an account works on at most two devices.
• Your test attempts: answers, time taken, scores, ranks, the language (medium) you chose, saved questions, question reports, reviews you write and notices you mark as read.
• If you allow phone notifications, the notification address your browser gives us.
• Your Refer & earn link, the friends who joined with it, and your wallet balance.

When you buy on the store

• Your name, mobile number, course (NEET / JEE), the test series and medium you choose, the order amount, coupon and wallet used.
• The payer name and UTR number you type after paying, and the promotion or referral link you came from, if any.
• For safety, a scrambled form of your internet (IP) address. It cannot be read back and is deleted after 30 days.

When you message us on WhatsApp or Telegram, those apps handle your messages and payment screenshots under their own privacy policies; we only use them to verify your payment and help you.

Kept only on your phone: your profile photo, theme and similar settings. We do not use advertising, tracking cookies or analytics tools.

2. Why we use it

• To create your account, give you access to the tests you bought, and show results, ranks and analysis.
• To verify payments, deliver orders, apply coupons, and run Refer & earn and the wallet.
• To send notices and test alerts you asked for.
• To keep the platform fair and safe: stop account sharing, cheating, copying of our questions and misuse.
• To answer your questions and complaints, and to keep the records the law requires.

We use your data only for these purposes. By signing up or ordering you consent to this use; you can withdraw consent at any time by asking us to delete your account (section 6).

3. Who can see it

Only our team, each member limited to what their work needs. Other students can see only your name and score on leaderboards. We never sell your data or share it for advertising. We use these service providers, who store or carry data for us and may not use it for anything else:

• Supabase — our database, where the data above is stored.
• GitHub — hosts the website files.
• Google Fonts — supplies the text fonts the pages use.
• Google, Apple and Mozilla push services — deliver phone notifications, if you turn them on.
• WhatsApp and Telegram — only when you choose to message us there.

We may also share data if the law or a government authority requires it.

4. How long we keep it

• Account and test data: while your account is active, or until you ask us to delete it.
• Orders and payment records: as long as accounting and tax laws require, even after an account is deleted.
• Scrambled IP addresses: 30 days (access requests: 1 day).
• Encrypted backups of the database are kept for 90 days, so deleted data leaves our backups within 90 days.

5. How we protect it

Every request is checked on our server, data is sent only over secure HTTPS connections, access codes and passwords are stored in one-way scrambled form, our team signs in with two-step verification, and backups are encrypted. No system is perfectly secure, but we test ours regularly and act quickly on any problem.

6. Your rights

You can ask us to:

• tell you what data we hold about you, or give you a copy;
• correct your details (you can also change your name, e-mail and number in the app's Profile);
• delete your account and data — we then remove your account, results, saved questions, reports, reviews, devices and notifications (order and payment records stay, as in section 4);
• nominate another person to use these rights for you if you are unable to.

Ask on WhatsApp or Telegram (see Contact Us) from your registered mobile number, so we know it is you. We reply within 7 days and complete the request within 30 days.

7. Students under 18

Many of our students are under 18. A student under 18 should use Aspiron Education with the knowledge and consent of a parent or guardian, who may contact us at any time to see, correct or delete the student's data. We do not track children or show them advertising.

8. Grievances

For any complaint about your data, contact our Grievance Officer on WhatsApp or Telegram (see Contact Us). If you are not satisfied with our answer, you may complain to the Data Protection Board of India.

9. Changes

We may update this policy when our service changes. The date at the top shows the latest version; important changes will also be announced in the app.